Why do I see "Fraud" or "Gateway Declined" when trying to pay my bill?

Issue

Your invoice payment has not gone through and you are seeing a "Fraud" or "Gateway Declined" message.

Resolution

You may receive the error message Gateway Declined: Fraud if you have entered your card multiple times in close succession. This is a temporary lock-out from entering your card again, but will go away after a few hours.

Ask on Stack Overflow

Engage with a community of passionate experts to get the answers you need

Ask on Stack Overflow

Heroku Support

Create a support ticket and our support experts will get back to you

Contact Heroku Support
Terms of Service Privacy Cookies © 2018 Salesforce.com