What is the "internal_utility" role in my Heroku Postgres database?

Issue

You are seeing internal_utility role listed in the result of \du inside the database

Resolution

The internal_utility role is created by our automation systems on every Heroku Postgres database for health checks and monitoring purposes. These internal_utility role credentials don't count toward the custom credentials limit. This role has a limited impact on customer databases and you can safely ignore it.

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