Multiple MFA Verification Methods


Can users register multiple verification methods?


Yes. In fact, it is encouraged so that users have a backup in case they forget or lose their primary method.

If a user sets up several verification methods, they're automatically prompted to provide the highest-priority method when they log in. Heroku uses this order of precedence for verification methods when logging in with MFA:

  • Built-in authenticator
  • Salesforce Authenticator
  • Security keys
  • Third-party time-based one-time passcode (TOTP) authenticator apps

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