You're unable to log into your Heroku account.
Your login issue is a result of one of the following issues:
Lost 2FA device
- If you have lost access to your 2FA device, follow our instructions to recover your account.
- If you are locked out due to a two-factor issue, DO NOT reset your password.
- If you are locked out for a reason other than a two-factor issue you can reset your password if necessary.
Lost access to the email address associated with your Heroku account
Heroku cannot help you obtain access to your Heroku account if you do not have access to the email address for your account. Please contact your IT department or email provider if you have lost access to your email address.