Item could not be updated/retrieved. Unknown Error. Please contact support is displayed when using the Dashboard
This error is usually caused by a firewall, browser config, or adblocking tool.
We recommend you:
Check for browser config issues. e.g:
- Try your request in an incognito session or a different browser to confirm.
- Try clearing your browser cache
Check your network to see if you have any restrictions blocking
heroku.comdomains. For example, we have seen advertising domain blacklists that incorrectly include
heroku.comdomains in adblockers, e.g. PiHole, etc.
Check your firewall for restrictions and circumvent it somehow. e.g.
- Use a VPN
- Try a physically different location (that has a different Internet connection).