Why am I receiving the error "The adapter operation was aborted" when trying to add my credit card?

Issue

You're attempting to add a credit card, but you're receiving an error when saving your card details.

Resolution

Disable the following items while you update your card, as they may be interfering with the credit card form in your Heroku Dashboard.

  • Extensions or developer tools
  • Browser plug-ins
  • Ad-blocker software
  • Antivirus software
  • Corporate network / VPNs

Also, to rule out the possibility of browser or security plugins interfering with the JavaScript on the form, please try to update your card using incognito mode or a different browser.

If you still encounter an issue, please create a ticket and we'll be happy to take a closer look at your issue.

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