How do I verify my email address change?

Issue

I submitted an email address change through my account page and received a confirmation link, but I am unable to log in with the new email address.

Resolution

After requesting an email address change on your account page, you will receive a confirmation link in the new email address's inbox.

Click on the confirmation link sent to the new email address change. If you are already logged in with your previous address, the email change will be successful.

If you aren't logged in already, please enter your previous email address and password to confirm the new email address.

Please note, you cannot change the email address to an existing Heroku account and will receive the error message "E-mail already exists" if attempted.

Ask on Stack Overflow

Engage with a community of passionate experts to get the answers you need

Ask on Stack Overflow

Heroku Support

Create a support ticket and our support experts will get back to you

Contact Heroku Support
Terms of Service Privacy Cookies © 2020 Salesforce.com