MFA Requirement

Issue

Are Heroku customers required to enable MFA along with Salesforce?

Resolution

Yes.

Heroku customers must enable MFA starting February 1, 2022, according to the Salesforce MFA requirement in order to access Salesforce products.

Heroku users must use MFA for every login through the Heroku web user interface, known as Heroku Dashboard, or the Heroku CLI. You can enable MFA for your Heroku account in your account settings. Heroku MFA is available at no extra cost.

If you’re a Heroku Enterprise customer, your account administrator can require MFA for all users by enabling the option in the Enterprise account's settings. If you are using SSO, turn on MFA with your SSO provider to ensure that all users meet the MFA requirement. See more info on MFA here.

Ask on Stack Overflow

Engage with a community of passionate experts to get the answers you need

Ask on Stack Overflow

Heroku Support

Create a support ticket and our support experts will get back to you

Contact Heroku Support