How do I configure who receives invoice emails from Heroku?

Issue

You would like a specific email address to receive invoices or billing-related emails.

Resolution

For personal accounts, invoices can only be sent to the main email address listed for the account. You can change the email from your Account Settings, but this change would take effect on the entire account, not just for billing e-mails.

For Heroku Team accounts (except those using Heroku Enterprise), anyone with the role of Admin will receive billing-related emails. Admins are the only persons on a team that can receive emails; members and collaborators do not. You can check who the Admins are by navigating to the Team view on Heroku Dashboard and going to the Access tab.

To control who receives invoices in a Heroku Team, you can work with the Access tab in the Team Dashboard to configure roles. Please see our Dev Center article on Team Permissions to view more on the subject:

https://devcenter.heroku.com/articles/team-permissions

If you're interested in restricting who receives invoice emails in a Heroku Team account, you can manage permissions by following instructions on how to update these roles:

https://devcenter.heroku.com/articles/heroku-teams#managing-permissions

For Heroku Enterprise Accounts, please contact your Account Executive for questions regarding invoices.

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