What do I need to do about my upcoming Salesforce site switch?

Issue

I received an email from Salesforce about a "Site Switch". What do I need to do to ensure that Connect continues to operate?

Resolution

When Salesforce performs a site switch, your Salesforce org will go into read-only mode. There are a few steps you can take, depending on the configuration of your mappings:

Read-Only Mappings

If all of your mappings are read only, you don't need to do anything before the site switch.

Read-Write Mappings

Connect is designed to detect that Salesforce is in read-only mode and retry sending changes while Salesforce is unavailable. If you want to be completely in control of how Connect works, you may wish to pause your connection from Connect's Dashboard just before the Site Switch starts. This will ensure that any data written to your database gets successfully synced after the site switch completes.

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