Before opening a Ticket

Many issues encountered whilst using Heroku can be resolved by reading our documentation on Dev Center, or by searching with useful keywords on

For application issues, you will often find your logs will have the required information, allowing you to fix this quickly. You can view your logs by running the CLI command:

$ heroku logs --tail --app your_app_name

If you are seeing Heroku error codes (e.g., H10, H12, or R10) in your logs, you can read about why these happen, as well as suggested fixes on our Dev Center article: Heroku Error Codes

For HTTPS, TLS/SSL, Custom domains, and DNS issues, we have lots of information available to help available to you on Dev Center:

Ask on Stack Overflow

Engage with a community of passionate experts to get the answers you need

Ask on Stack Overflow

Heroku Support

Create a support ticket and our support experts will get back to you

Contact Heroku Support
Terms of Service Privacy Cookies © 2021