How do I access my new Enterprise Team?

Issue

You'd like to access your new Enterprise Team, but the link in the email you received results in a 404 when attempting to open the Dashboard.

Resolution

When a Heroku Account is converted to Enterprise, you will receive an email titled, titled:

  • "Package order: your-team Enterprise Team has been provisioned on Heroku".

Accessing your Enterprise Team

If you have not logged into your Heroku account previously, we recommend resetting your password by clicking the Forgot Password link:

https://id.heroku.com/account/password/reset

Adding Additional Members

After you access your Enterprise Team Account, you can opt to add additional members to the team. Please view the associated documentation section titled: "Managing Organization Access" (page 5) in the Heroku Enterprise Onboarding Guide

Ask on Stack Overflow

Engage with a community of passionate experts to get the answers you need

Ask on Stack Overflow

Heroku Support

Create a support ticket and our support experts will get back to you

Contact Heroku Support