I'm a Heroku Enterprise user. What actions do I have to take on my personal account when free plans are removed?

Heroku bills for usage in personal and Enterprise accounts separately.

Resources used in your personal account are not included or paid for by the Heroku Enterprise contract.

All users must take the following actions in their personal accounts before November 28th, 2022, regardless of whether the user belongs to an Enterprise Account or not.

Add a Credit Card to Verify Your Account

Starting November 28th, 2022, you must verify your account if you, or your collaborators, want to do any of the following in your personal account:

  • Create apps
  • Use dynos
  • Add any add-on to the app
  • Add a custom domain to the app
  • Receive the transfer of an app

You can add a credit card on the Billing page of your account settings.

Upgrade Free Dynos

Starting November 28th, 2022, free dynos will be converted to eco dynos and scaled down to 0. You must subscribe to Eco or upgrade to another paid plan before you can scale your dynos back up again. Any Scheduler jobs that used free dynos will fail after this date until they are reconfigured to use another dyno type. Learn more about our Eco dynos plan here.

Upgrade Free Heroku Postgres and Heroku Data for Redis Plans

hobby-dev databases in personal accounts will be deleted, even if that user belongs to an Enterprise Team. You must upgrade to Mini or another paid plan before November 28, 2022 to avoid data deletion. You can download your Heroku Postgres data if you need a backup. Learn more about our Mini plans here.

To recover data from your deleted database, contact Heroku Support as soon as possible.

See our blog post and the Removal of Heroku Free Product Plans FAQ for more info related to the ending of free plans.

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