Credit Card Fraud – Card Removal

If you believe your credit card is being used on Heroku without your consent, please complete this form. Upon verifying the information you’ve provided, we will remove the credit card in question so as to prevent further charges.

This form will generate a support ticket on your behalf, and we may need to request additional information. Please be sure to bookmark the page once the ticket has been created. You will also be emailed a link to the support ticket.

You can find it in the line item transaction on your credit statement. This would look like `HEROKU Month - 12345678` where the 8-digit number is the invoice number