How do I retry a payment in my Heroku Dashboard?

Issue

You would like to retry to process a payment in your Heroku account for an invoice that was previously declined.

Resolution

Heroku allows you to manually process individual payments for outstanding invoices. To retry a payment for an outstanding invoice, visit your Billing page for your Team or Personal account and select Pay Now next to the outstanding invoice.

Example

  • In the example below, July 2020's invoice is currently declined
  • The user can select *Pay Now * to retry the payment for the month
  • To retry additional invoices, you will repeat this process for all other declined invoices

pay now invoices.png

Related topics

https://help.heroku.com/KANEH8I1/where-can-i-view-my-invoices
https://help.heroku.com/LZ0IFMX0/why-is-the-status-of-my-invoice-pending

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