Why do I see "Transaction Not Allowed" when trying to pay my bill?

Issue

Your invoice payment has not gone through and you are seeing a "Transaction Not Allowed" message.

Resolution

The message Transaction Not Allowed indicates a rejection on the side of the credit card provider for unspecified reasons.

It doesn't necessarily mean that there is an issue with the card, but it does indicate that the bank won't approve this transaction. You will need to contact your bank for more information.

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