How do I add, update, or change a credit card on my Heroku account?

Issue

You need to add a new credit card or update existing payment information on an Heroku Team or Personal Heroku Account.

Resolution

With Heroku, it's possible to have a separate credit card for a Personal account versus a Heroku Team. It's important to understand this attribute of the Dashboard before we describe the process for updating your card. Having separate billings, divided by teams and/or personal accounts provides flexibility for those who wish to accomplish the following scenarios:

  • Bill individual clients directly for their spend
  • Isolate billing costs across multiple departments

If this is of interest to you, we recommend reviewing our article on billing multiple clients with Heroku:

https://help.heroku.com/T8Q2N4SV/as-a-developer-how-do-i-manage-billing-multiple-clients-with-separate-apps

Card removal

Please note that removing your card will have repercussions on your Heroku account. We recommend to familiarize yourself with how removing your card will affect your account, as it is not reversible.

https://help.heroku.com/OKEV75EV/how-can-i-remove-my-credit-card

Update Personal Heroku account credit card

  • Log into your Personal Heroku account
  • Select your avatar in the upper right-hand corner and make the selection Account Settings
  • Under the header Manage Account, select Billing
  • Select Change Credit Card to enter the new payment method
  • Once you've entered the correct information, select Save Details

Update Heroku Team credit card

  • Log into your Personal Heroku account
  • Select Personal on the left side of the screen select the drop-down to expose the Team View
  • Under the Team Name, select Billing
  • Select Change Credit Card
  • Once you've entered the correct information, select Save Details
  • Repeat across all teams if separate payment methods are required

For more information about billing and Heroku teams, we offer the following resources:

https://devcenter.heroku.com/articles/heroku-teams#managing-billing

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