Why don’t I see my site when I access my custom domain?

Resolution

This error can occur for a number of reasons.

Custom domain not added to application

You may not have added the custom domain to your Heroku application. Ensure you have added each variation of your domain that you wish customers to access your site via, eg. mydomain.com and www.mydomain.com - read more.

Incorrect DNS

Once you've added the custom domain to your application you need to configure your DNS to point at your applications herokuapp.com address - read more