Why am I being charged for Heroku services, even though I'm in the GitHub Student Program?

Issue

You've received credits as per the GitHub Student Developer Program. However, you've received an invoice for monthly usage and are curious why you're being charged. Please take into consideration the two scenarios in which credits are not applying to your account as expected.

Resolution

The Heroku GitHub Student Offer is no longer accepting new applications. If you have already received credits, you will not be affected by this change. Current participants can continue to use the remainder of their credits for the allotted time. For information on free Heroku resources for students, please visit here.

Summary of maximum credits available per month

When you receive credits from the GitHub Student Developer Program, you receive $168.00 worth of credits that are applicable over 24 months. The maximum that will be applied per month is a total of $7.00.

Example

  • If you receive an invoice for $7.00 for June and have 1 Hobby dyno running, you'll receive a $7.00 invoice and the balance due to Heroku will be $0.00.
  • If you receive an invoice for $50.00 for June and have 1 Hobby dyno running, you'll receive a credit of $7.00 on your invoice and the remaining balance due will be of $43.00.

For more information on how GitHub Student Credits are applied, please view the following knowledge base article:
https://help.heroku.com/Z7TUG5OX/why-weren-t-all-my-github-student-credits-applied-to-my-current-month-s-invoice

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