Resources for issues with credit card payments


You are seeing a delinquency banner on your dashboard and wanting to pay your invoices


If a charge for an invoice is declined for any reason, please ensure your payment method is updated as soon as possible to avoid any interruption of service.

If you are experiencing an issue attempting to pay your invoices or update a credit card to your Heroku account, we recommend the following to help troubleshoot the issue:

If you need additional help, be sure to open a support ticket.

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Heroku Support

Create a support ticket and our support experts will get back to you

Contact Heroku Support